The course emphasises the need for ongoing learning and action; it also encourages participants to identify and challenge systems of oppression in their personal and professional lives through discussion of case studies and interactive exercises.
Using interactive scenarios, we then explore how to identify and address dignity at work issues, providing support to complainants and respondents and developing effective complaint-handling skills, including active listening, empathy and tools to effectively explore the issues.
At the end of the training course, participants will have a deeper understanding of dignity at work and will be equipped with practical tools to identify and address dignity at work issues.
At the end of the session, participants will have a deeper understanding of microaggressions and how to recognise and effectively challenge them.
Additionally, the course will guide how to evaluate the group's impact and how to use metrics to measure success. The session also covers how to report and communicate the impact of the group's activities to stakeholders.
The training includes a skills development section on navigating potential challenges, such as managing conflicts, dealing with disclosures, and addressing sensitive issues.
We provide techniques for effectively challenging inappropriate behaviours and language and work with you in scenarios appropriate to your context. We use actors in both role play and forum theatre scenarios to develop skills to navigate challenging conversations.
We can also be available, if required, to support the new trainers and provide feedback following the delivery of their first bespoke training sessions.